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sales@valueprint.com.sg
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Terms & Conditions

Last updated: March 2026

1. Introduction

Welcome to our website. By accessing and using this website, you accept and agree to be bound by the terms and conditions stated on this page. If you do not agree with any part of these terms, please do not use our website.

2. Orders

All orders placed through our website are subject to acceptance and availability. We reserve the right to refuse or cancel any order at our discretion.

3. Payment

Payment must be completed before production begins. We accept secure online payment methods provided on our checkout page.

4. Artwork & File Submission

Customers are responsible for ensuring that uploaded design files meet the required printing specifications. We are not responsible for errors such as spelling mistakes, low resolution images, or incorrect formatting in submitted files.

5. Production & Delivery

Production time begins only after payment confirmation and final artwork approval. Delivery times may vary depending on location and courier services.

6. Refund & Cancellation

Once printing production has started, orders cannot be cancelled or refunded. If there is a manufacturing defect, please contact us within 48 hours of receiving your order.

7. Limitation of Liability

We shall not be liable for any indirect or consequential loss or damage arising from the use of our products or services.

8. Privacy Policy

Your personal information is handled securely and used only for order processing and communication related to your purchases.

9. Contact Information

If you have any questions regarding these Terms & Conditions, please contact us through our Contact Us page.